Refund Policy

Last updated: August 12, 2025

1. Overview

At Vitarat, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process in accordance with the terms outlined below.

2. Return Eligibility

  • Items must be returned within 30 days of the purchase date.
  • Products must be unopened, unused, and in the original packaging.
  • Proof of purchase (order confirmation or receipt) is required for all returns.

3. Non-Returnable Items

Opened or used supplements, gift cards, and promotional items are non-returnable and non-refundable.

4. Refunds

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer support team.

6. Shipping Returns

To return your product, please mail it to the following address:

Vitarat Returns Department
45421 3rd Street East
Lancaster, California 93535
United States

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

7. Contact Us

If you have any questions regarding our refund policy, please contact us at: